FAQ
Ordering
Do you deliver outside Ireland?
Yes, we can deliver anywhere in the world, please send us your requirements and we will send you the products price + total shipping for your country.
Delivery charges for orders from the Online Shop?
Free delivery on orders above €99 anywhere with in the Republic of Ireland. For international orders please contact us via email before you place an order. Please be aware of that the orders from outside of Euro zone may be subject to Custom Duty charges and these charges will have to be paid by the customer.
How long will delivery take?
AnsweFor Republic of Ireland 3-5 working days. For international orders, please contact us.r
What exactly happens after ordering?
Once you place the order, on next working day we will dispatch your items for delivery.
Do I receive an invoice for my order?
Yes, you should receive your invoice in the email. In the event you do not receive the invoice, please reach out to us. Prior to calling us, please do check your spam folders.
When the order payment is taken of my bank account?
Our system initialize the process to receive the payment from your bank at the moment you place the order.
What should I do if I receive a damaged or wrong product?
Please reach out to us either by calling or by email so that we can assist you. Prior to send us any items for return please read our return policy for returns.Please click here to see return policy
Can I change or cancel my order?
No, Once the order is placed it will follow through the delivery process. If you may wish to return the items please read our return policy for returns.Please click here to see return policy
Returns & Exchange Policy
Get in touch
Have questions about your order, or a general enquiry?